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  • IT Support Services

    Best IT Support Outsourcing Services Company in Dubai, Abu Dhabi, UAE

    The IT Support Services (ITSS) are responsible to provide a broad spectrum of support for the development, planning, deployment, and integration of state-of-the-art End-user computing infrastructure, and services to support the information technology needs of SMB to Large Enterprise Organizations of United Arab Emirates.

    Our mission is to enhance the productivity of the UAE businesses and to empower our users by making information technology accessible. We are achieving this by providing a customer focused and single point of contact, for quality IT services and technical support.

    IBT offers proactive IT support and technology management services at affordable, consistent monthly rates. Our subscription model allows your business to effectively budget for and plan IT expenses, saving you money and time in the long run.

    IT Consulting and User Support

    We Keep Businesses Thriving with Managed IT Solutions and Services.

    Maintenance:

    We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.

    Help Desk Support:

    Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.

    Consulting:

    We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date.

    Customized Business IT:

    We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.

    Personal User Support:

    We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.

    Friendly Local Helpdesk:

    Our full time help desk team is at your service when you need them most. We offer remote assistance, on-site visits, and online resources such as our advanced ticketing system and customer knowledge base.

    On-Site IT Support Services

    Gain round the clock (24/7) access to our team of professional and well trained IT Engineers for fast resolution of all IT issues on-site.

    Speedy-IBT

    Speedy On-Site Resolution

    Effective-IBT

    Effective End-User Training

    Expert-Professionals-IBT

    Expert Professionals

    Persistent-Status-IBT

    Persistent Status Updates

    Friendly-IBT

    Friendly & Pro-Active Professionals

    Fast-Response-IBT

    Fast Response Time

    Wide-Range-IBT

    Wide Range of Expertise

    IBT-VAN-2

    IT Support Services Benefits from IBT

    Expert-Professionals-IBT

    Expert Professionals

    Proven-Processes-IBT

    Proven Processes

    Fast-Resolutions-IBT

    Fast Resolutions

    Specialised-Tools

    Specialised Tools

    Religious-Monitoring-Services

    Religious Monitoring Services

    Customized-Solutions

    Customized Solutions

    Excellent-Management-Systems

    Excellent Management Systems

    Superior-Services

    Superior Services

    Wide-Range-of-Expertise

    Wide Range of Expertise

    Free Up Your Time with Managed IT Services

    SMBs to Large Enterpises need all the support they can get to transform their brand from startups to powerhouse companies. We help make that happen.

    We offer managed IT support services to help free up your time as an SMB owner. Imagine how many tasks you can finish when you no longer have to deal with office IT issues. Think of how productive your staff would be if you have stable Internet and network connection in the workplace round-the-clock. Our team is here to make those visions into a reality.

    Composed of IT experts, our team keeps your IT system up and running 24 hours a day, seven days a week. This way, you gain more time to focus on operating and scaling your business.

    IT-Support-IBT

    We Are Your Trusted IT Partner

    IBT isn’t just a managed IT support provider. We’re here to serve as your trusted business partner, too. We are a team of IT experts ready to be your company’s outsourced IT department. We work remotely, so there’s no need to worry about increasing operational costs.

    Our team work 24/7 to provide the IT support you deserve. We quickly respond to any issue your IT network and system may have. We also do proactive maintenance to prevent IT problems that may affect your entire business operations.

    Let's Start Working Together

    Like a true business partner, we meet with you to understand the specific IT challenges of your company. Our team performs technical and business assessment to detect present problems. We then deliver a proposal with specific recommendations and an action plan to correct those issues.

    Technical Support Services

    Dependable, Optimized Performance to Accelerate your Digital Ambitions

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