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IT Outsourcing Services

IT Outsourcing Services Company in Dubai, UAE

We focus on Innovative Ideas to Make Great Things Happen

Is your IT platform holding you back? Is IT struggling to keep up with business growth? Is your IT team spending too much time managing day-to-day IT and not enough time delivering strategic value back to the business?

It is a difficult juggling act but one of the ways to overcome these challenges is through outsourcing.

Designed for companies with 50-1000 employees, our IT outsourcing solution enables you to hand over full responsibility for your end users and your infrastructure to us.

IBT is a Global Leader in providing consulting, IT Services, IT Solutions and Outsourcing. We are one of the fastest growing IT service providers with our major operations in the Middle East, UAE. With a result-oriented approach, quality deliverable’s and successful long-term relationships represent IBT professionalism, dedication, passion and dynamism as leaders in IT industry.

We are experts in enabling businesses to get maximum value out of their technology investments and allowing them to use IT to help grow their business.

Following the five simple steps outlined below, we will transition all or part of your IT service from you or your current supplier to us, smoothly, efficiently and on time.

Recognized by Clutch in Top IT Outsourcing Companies

STEP1: Project Inititiation

We appoint a dedicated transition manager, establish the transition plan and agree the transition success criteria and implementation approach.

STEP2: Knowledge Transfer

We capture, and share knowledge held by existing suppliers and internal teams. We outline the roles and responsibilities of each party in the process.

STEP 3: Toolsets

We capture information relating to the agreement, deployment and configuration of the toolsets to support the managed service.

STEP 4: Interim Support

We take responsibility from the current supplier or client for services in a phased approach to mitigate any potential impact on business as usual.

STEP 5: Handover

Following the “service commencement date” we contractually take responsibility for the delivery of all in-scope services.

Learn how transformational outsourcing is an accelerator for building a digital organization that drives growth.

Scope of IT Services

Outsourcing of IT processes
Comprehensive support for workstations and office equipment
Support for application software and enterprise management systems
Management of LAN and WAN networks
Management and administration of the server infrastructure, operating systems, databases and virtual platforms
Development and Implementation Services
Project management and consultancy in the field of IT
Management of safety systems
Maintenance and service platforms

IBT IT outsourcing services allow business executives to retain control over IT strategies while benefiting from reduced operating costs and risks without compromising service delivery to end users and their clients.

With IBT IT managed services model, we assume responsibility for operations delivery, drawing on IT governance best practices. As a full-service IT provider, IBT rigorously manages operations, focusing on quality and operational excellence, while offering competitive pricing. We build lasting partnerships based on trust and transparency.

IBT best-in-class delivery solution helps transform IT into an optimal, highly effective and reliable resource. The outcomes are an IT organization aligned with business values and priorities and an IT delivery model that generates significant savings, which, in turn, can be reinvested into driving transformation.

Are you looking to switch to a new IT outsourcing provider?

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